Recruitment
These are our latest vacancies but we’re always happy to receive speculative CVs for positions we’re not actively recruiting for.
Mind Candy is an interactive entertainment company based in London (UK). You may have heard of us through our award winning alternate reality game, Perplex City.
Our current focus is on the development of a highly innovative new virtual world and game aimed at Children (7-12 year-olds).
The company is a venture capital-backed startup and offers a relaxed non-corporate work environment (free drinks, snacks, organic fruit, casual dress, full-spectrum lighting, games area with the latest consoles, company library, and all the jelly beans you can eat).
Mind Candy is expanding very rapidly so we’re always on the look out for ambitious, intelligent, passionate and creative people to join our team.
Please send your CV and covering letter to recruitment@mindcandy.com with the job title for the role in the Subject field.
Subscriptions Manager
Salary: Negotiable.
Overview:
Mind Candy is an entertainment company launching a new and exciting kids property online in Autumn this year called Moshi Monsters. A premium subscription service for the site is set to launch early next year.
Responsibilities / Objectives:
- Help to design and implement a subscription system to manage customer account and payment information from inception through to launch.
- Work closely with technical staff to identify, cost and build the required subscription software (payment provider integration and access control integration).
- Work with financial staff to ensure conformity with chosen payment processing providers and in-house accounting software.
- Work with operations staff to ensure all regulatory constraints are adhered to.
- Help to design subscription product content and billing options for product.
- Manage system and customer base to handle subscription problems e.g expired cards, denied transactions, attempted chargebacks.
- Ensure that any customer cancellations/complaints about the subscription areas are dealt with in a timely fashion.
- Work with customer base and subscription systems to aid renewal, cancellation, and re-activation of subscription product as necessary.
- Work closely with marketing staff, design staff and customer base to help provide feedback, improve product and maintain subscription levels.
- Manage reporting function and analytics for subscriptions, look at trends and help to iron out problems and inefficiencies.
- Build a variety of subscription products including recurring charge, quarterly charge, annual charge and multiple/site licenses.
- Build and manage a passionate team of sales staff committed to driving subscriptions.
- Planning and analysis of subscription roll out and continual development of new subscription models and products.
Skills / Qualifications:
- Experience of managing a growing subscription product.
- Proven subscription sales record.
- Talent for looking after and gaining feedback from customers.
- Proven sales management experience.
- Some familiarity with social and interactive media in youth and/or kids sector a distinct advantage.
- Excellent written and oral communication and presentation skills.
- Exceptional organisational and reporting skills.
- Excellent abilities in the generation of reports and analysis of subscription metrics.
No agencies please.
Online Marketing Manager
Salary: Flexible + share options
Overview:
Do you know your Flickr from your Flock, your Facebook from your Friendster, your Firefox from your Firebox? Do you live, sleep and breathe the web? Are you excited by the myriad new marketing opportunities that the social web conjures up? If 30 second advertising spots leave you cold, but creative online marketing using widgets, virtual worlds, viral video, facebook apps, RSS and blogs, gets your motor running, then we should talk.
Responsibilities / Objectives:
- Dreaming up creative online marketing strategies and working within the team to execute them rapidly to maximise customer acquisition
- Driving traffic and registrations through multiple online channels/domains/SEO/SEM/PPC
- Monitoring and increasing traffic virally through referring sites and social media sites
- Growing and managing a network of affiliates
- Creating and managing partnerships with third party brands
- Growing strong brand awareness of the property
- Analysing and interpreting web analytics and community feedback and suggesting improvements and new features to the site
- Monitoring key metrics to assess the success of marketing campaigns and reporting to Senior Management
Skills / Qualifications:
- Proven track record of successful online marketing campaigns
- Sound knowledge of online marketing
- Extensive experience of multiple social media sites
- Previous marketing experience with kids brands would be a distinct advantage
- Strong interest in online gaming and virtual worlds
- Excellent computer skills including extensive experience with web analytics
- Very clear communication skills
No agencies please.