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Communications Manager

Reporting to: Head of Marketing

Creating magical worlds that fire the imagination is at the heart of what we do at Mind Candy. We are passionate about the role that our worlds play in bringing fun and joy to the lives of families.

Our flagship product is Moshi Monsters which has grown to over 100m users and has also expanded successfully offline into best-selling books, magazines, toys, trading cards, music albums and a movie.

The latest evolution of the Moshi brand is Moshi Twilight, an app that makes bedtime a dream by helping parents settle their kids to sleep with stories set in the enchanted world of Moshi.

We’re looking for a Communications Manager to build advocacy for Moshi products and services with parents and children through exceptional content marketing, events and PR activity including growing and nurturing a community across our owned channels.

This role will suit someone who wants to work in a fast paced and vibrant environment where the effort they put into their role yields instant results, at all times being able to inject energy and enthusiasm into their work and into those around them.

You will thrive on sparking conversation that attracts and delights our community every day as well as creating and delivering campaigns that reach new audiences and grow our brands. 

Responsibilities

  • Devise and execute PR and content marketing campaigns in collaboration with internal design/creative teams and external PR & events agencies
  • Own and craft our brand tone of voice across Facebook, Instagram, Twitter, Pinterest, YouTube, Snapchat
  • Develop and deliver social media & PR strategies that have consistent impact across all our channels
  • Drive always-on activity through a combination of pro-actively planned and reactive campaigns
  • Monitor and use platform data to understand, thrill and grow our community through an unstoppable combination of analytics and dazzling creative
  • Create all campaign and channel content including copy, images, videos, live-streams, gifs
  • Support our customer service team to ensure our social media channels maintain their place as a trusted home for our fans and friends, as well as being a route to answers for their queries
  • Build and nurture relationships with YouTubers and other influencers to create content that delights their communities
  • Identify ways for us bring our communities together through live events (online and offline)

Experience & Key Skills

  • A strong track record of delivering first-class social media, content marketing and PR campaigns (either at an agency or in-house)
  • On the pulse of the family entertainment industries with experience engaging parents and household decision makers in your campaigns
  • Able to get the best out of internal colleagues and agency partners – acting as one team
  • Attracted to a challenge and can learn and adapt quickly to help solve
  • Excited about working in an agile and high-energy team in the entertainment industry
  • A creative mind with ability to embrace content of all forms to create stories about brands that people will love to share
  • High-proficiency in comms tools such as Google Analytics, Hootsuite, Locowise and Facebook Business Manager
  • Proven copy & scriptwriting prowess

How to Apply

If you’ve got what it takes, email your C.V. to: [email protected]

Head of Marketing

Reporting to: COO

Creating magical worlds that fire the imagination is at the heart of what we do at Mind Candy. We are passionate about the role that our worlds play in bringing fun and joy to the lives of families.

The Head of Marketing plays a key role in bringing our worlds to life in the minds and lives of consumers, owning paid, earned and owned promotional marketing activity via direct to consumer as well as retail channels.

We’re looking for someone who wants to work in a fast paced and vibrant environment where the effort they put into their role yields instant results, at all times being able to inject energy and enthusiasm into their work and into those around them.

You will be a top-class communicator able to work across multiple groups (creative/development/marketing/leadership teams) to develop strategies into actionable plans, bringing teams with you as you devise inventive campaigns that have creative spark and incisive focus to reach both parents and kids

Responsibilities

  • Own Moshi Monsters brand development, comms and marketing – working alongside direct reports, internal product, development, design teams and snr management to bring Moshi Monsters back to a leading market position within kids entertainment
  • Working with the e-commerce lead and paid acquisition lead on Petlandia to manage comms and marketing activity to drive continued sales growth
  • Harness internal business & audience metrics, qualitative research and external market intelligence to inform and drive strategy and tactics
  • Pro-actively manage agency partners to deliver exceptional, collaborative work
  • Support and manage licensee partners to enable them to produce, distribute and sell Moshi Monsters products across retail channels
  • Work collaboratively with internal game, product and technology teams to define marketing communication strategies that support current and future product development plans
  • Alongside our Chief Creative – ensure the highest quality art and assets are used in all communications and channels
  • Build strategic and tactical partnerships to increase reach and awareness whilst delivering measurable impact on product and revenue goals

Experience & Key Skills

  • 5+ years experience in a direct-to-consumer marketing role covering paid media, own channel & earned media
  • 3+ years as an established leader of both direct reports and wider internal teams & processes
  • A track record of successfully marketing products to families, especially with focus on engaging and influencing household purchase decision makers
  • Experience of working within mobile development not a prerequisite but an interest and understanding of mobile products and audiences is key, as is a passion for innovative entertainment products and services
  • Ability to balance business management skills (organisation, planning, data-numeracy) with strong creative skills every day
  • Ability to work well within a multidisciplinary team
  • Excellent presentation and communication skills

How to Apply

If you’ve got what it takes, email your C.V. to: [email protected]

PR and Marketing Intern

Mind Candy is the home of creating worlds that fire the imagination. Our flagship product is Moshi Monsters which has grown to over 100m adopted monsters and has also expanded successfully offline into best-selling books, magazines, toys, trading cards, music albums and a movie.

Creating magical entertainment is at the heart of what we do at Mind Candy and we’re now developing several groundbreaking new products, one of which is Petlandia; where pets and pop culture collide; where cats dream of online stardom, Rottweilers rack up likes, Shih Tzus snap selfies and Pugs pose.

The Role

Reporting to the Content Marketing Manager, you will perform all duties consistent with the role of PR and Marketing Intern, which are necessary to meet the business needs of the Company and any such other duties, which may be allocated to you in place of or in addition to the duties below.

Hours may vary and must be available to work holidays and weekends. This position is based in Shoreditch.

You’ll be involved in everything from:

  • Researching PR opportunities,
  • Implementing campaigns,
  • Writing press releases,
  • Executing high-scale outreach,
  • Building ambassador partnerships,
  • Involvement in events,
  • Working with the press
  • Supporting internal communications and external PR agencies, and
  • Helping to construct global marketing campaigns.

 

The ideal candidate has an eye for detail, is forward thinking, organised and proactive. You’ll have the chance to gain exposure across the business, and take ownership of individual projects.

About you:

  • Top degree, from top university (First or 2:1 at a Russell Group UK university or equivalent)
  • The brightest and the best.
  • Highly analytical, logical and exceptionally articulate.
  • Savvy and able to jump into a problem, use your initiative to search for creative answers.
  • A natural flair for communication.
  • Excellent time management skills.
  • Ability to tackle unfamiliar ideas, industries, and approach them with intellectual curiosity.
  • Proficiency in English language, reading and writing comprehension.
  • An interest in contemporary culture vital, everything from music to food, to YouTubers.

Benefits:

  • A three-month paid internship, with the opportunity for a full-time role thereafter.
  • Office in the heart of London’s tech scene. Fast-paced, but fun and creative environment.
  • The opportunity to learn numerous skills across the business before going on to specialise; including PR, partnerships, communications, marketing, and e-commerce.

 

Mind Candy employees have something extra. A quirky edge, a positive attitude and a driving passion to bring something unique to our company. It’s hard to define, but you’ll know if you’ve got it, and so will we.

Seniority Level

Junior

Industry

Communications

Marketing

Entertainment

Computer Games

E-commerce

Employment type

Three-month contract – October – January 2018 (possibility for extension)

Night time hours, evening or weekends a possibility

How to Apply

If you’ve got what it takes, email your C.V. to: [email protected]

Project Manager/Producer

Creating magical worlds that fire the imagination is at the heart of what we do at Mind Candy. We are passionate about the role that our worlds play in bringing fun and joy to the lives of families.

The Project Manager is the dynamo within our production teams that organises and drives the roadmaps for our products and services. Working closely with The Product Manager on their strategy for our brands, you will harness the energy and the output of the multiple teams building our worlds through web, mobile and physical products to maintain a tightly run production schedule that enables us to deliver against audience and revenue goals.

We’re looking for someone who wants to work in a fast paced and vibrant environment where the effort they put into their role yields instant results, at all times being able to inject energy and enthusiasm into their work and into those around them.

You will be a top-class communicator with the ability to identify and drive priority projects to completion whilst balancing the workflow, pace and cadence of multiple groups (creative/development/marketing/leadership teams).

Responsibilities

  • Work closely with the Product Manager to organise & deliver new products & features.
  • Creating, tracking and managing tasks and ensure that schedules are 
maintained/adjusted accordingly for all releases and deadlines.
  • Pulling in the right team members at the right time to deliver digital and physical products 
to spec and on time. 

  • Ensuring new products are quality checked & fully tested before going live. 

  • Working with 3rd party resources such as developers & QA; ensuring high quality and timely deliverables are met. 

  • Work with partners to deliver customised, personalised and innovative physical products
.
  • 
Working with technical leads in sprint planning & retrospectives.
  • Working with marketing & creative teams to deliver assets in line with schedules.
  • Reporting regularly on team progress and accomplishments. 

  • Identifying, communicating and resolving any risks that may prevent the team from 
completing their goals. 

  • Working with key stakeholders to develop efficient work methods and pipelines. 

  • Working with the finance team to create purchase orders and raise invoices. 

  • Organising and taking part in user testing sessions.
  • Plan & implement localisation of games, apps, websites 
& physical products


Required

  • A minimum of five years’ relevant experience. 

  • Experience with either Mobile games/apps or Ecommerce websites
  • Experience or an interest in working as part of an Agile Scrum environment. 

  • Exceptional organisation, planning and administration skills. 

  • Highly computer literate: confident and proficient with standard project management 
development tools (JIRA, MS Project, MS Office, Google Docs etc). 

  • Self motivated, punctual, reliable, able to maintain confidentiality. 

  • Excellent written and spoken (face to face and digital) communication skills. 

  • Ability to show initiative in developing the role and to work with minimal supervision. 

  • Ability to work flexibly in a small team, building strong day­to­day relationships with 
colleagues. 

  • Able to manage a varied workload, balancing scheduled tasks with requests for 
assistance from the team, which may have short deadlines. 

  • Skilled in project management methodologies. 

  • Unrelenting self­ motivation and initiative. 

  • Excellent problem solver. 


About you

  • Passionate about project management methodologies, delivery processes and high quality products
  • Have an excellent eye for detail
  • With a ‘can-do’ attitude, able to prioritise workload
  • Can bring a team together
  • An excellent communicator, that is open to creative solutions
  • Can work to tight deadlines

How to Apply

If you’ve got what it takes, email your C.V. to: [email protected]

Community Manager

Creating magical worlds that fire the imagination is at the heart of what we do at Mind Candy. We are passionate about the role that our worlds play in bringing fun and joy to the lives of families.

Our flagship product is Moshi Monsters which has grown to over 100m adopted monsters and has also expanded successfully offline into best-selling books, magazines, toys, trading cards, music albums and a movie. We’re now developing several ground-breaking new products, one of which is Petlandia; where pets and pop culture collide; where cats dream of online stardom, Rottweilers rack up likes, Shih Tzus snap selfies and Pugs pose.

We’re looking for a Community Manager to grow and nurture our network of fans and friends across all social media channels, someone who wants to work in a fast paced and vibrant environment where the effort they put into their role yields instant results, at all times being able to inject energy and enthusiasm into their work and into those around them.

You will thrive on sparking conversation that attracts and delights our communities every day as well as creating and delivering campaigns that reach new audiences and grow our brands. 

ROLE

  • Own and craft our brands’ tone of voice across Facebook, Instagram, Twitter, Pinterest, YouTube, Snapchat
  • Develop and deliver social media strategies that have consistent impact across all our channels
  • Drive always-on activity through a combination of pro-actively planned and reactive campaigns
  • Monitor and use platform data to understand, thrill and grow our community through an unstoppable combination of analytics and dazzling creative
  • Create all campaign and channel content including copy, images, videos, live-streams, gifs
  • Support our customer service team to ensure our social media channels maintain their place as a trusted home for our fans and friends, as well as being a route to answers for their queries
  • Build and nurture relationships with YouTubers and other influencers to create content that delights their communities
  • Identify ways for us bring our communities together through live events (online and offline) 

YOU ARE…

  • A super user – living and breathing social media
  • Proud of a strong track record of delivering first-class social media campaigns (either at an agency or in-house)
  • On the pulse of what’s buzzing in family entertainment industries
  • Sociable, fun and not afraid to show it
  • Attracted to a challenge and can learn and adapt quickly to help solve
  • Excited about working in an agile and high-energy team in the games/entertainment industry

ESSENTIAL SKILLS

  • Excellent standard of communication (written & verbal)
  • High-proficiency in tools such as Google Analytics, Hootsuite, Locowise and Facebook Business Manager
  • Strong Photoshop, Premiere or other Adobe Suite skills (or the ability to skill up quickly with the right support from our design teams)
  • Proven copy & scriptwriting prowess

 

Mind Candy employees have something extra. A quirky edge, a positive attitude and a driving passion to bring something unique to our company. It’s hard to define, but you’ll know if you’ve got it, and so will we.

 

How to Apply

If you’ve got what it takes, email your C.V. to: [email protected]

Product Manager

Overview

Creating magical worlds that fire the imagination is at the heart of what we do at Mind Candy. We are passionate about the role that our worlds play in bringing fun and joy to the lives of our families.

 

The Product Manager plays a key role in bringing our worlds to life. A leader of development strategy for our brands, you will champion customer insights and harness the innovative talents of our creative and development teams to plan and launch new products, features and services that deliver against audience and revenue goals.

 

We’re looking for someone who wants to work in a fast paced and vibrant environment where the effort they put into their role yields instant results, at all times being able to inject energy and enthusiasm into their work and into those around them.

 

You will be a top-class communicator able to work across multiple groups (creative/development/marketing/leadership teams) to develop strategies into actionable plans, bringing teams with you as you devise product plans and their roadmaps for delivery on time and on budget.

Role

  • Owning the overall product vision, strategy and roadmap.
  • Responsible for the full product lifecycle, from creative input, writing specifications, working across multidisciplinary teams: design, art, and tech.
  • Understand the core fundamentals of our products and use that to unlock innovative recommendations and solutions.
  • Ensure only the highest quality products are delivered to market in the most effective manner.
  • Ensure products built are commercial and deliver positive ROI to the business; bring pragmatism and a focus on numbers to the product team.
  • Lead platform relationships (Apple, Google, Amazon) to maximise discovery and adoption of our products and services
  • Work hand-in-hand with key stakeholders to develop overall product roadmap, ensure optimal pipeline planning, and scope product initiatives appropriately.
  • Work collaboratively with game, product and technology teams to creatively define product experiences, and prioritize product and customer requirements.
  • Work with producers to ensure design documents are delivered to the technology team with well-written requirements and feature sets.
  • Leading the analysis of business metrics and qualitative research to identify new market opportunities.
  • Work closely with marketing and customer service team to report on the overall performance of the product and to generate follow-up ideas.
  • Work with marketing team to development marketing-focused initiatives (landing pages, special marketing and partnership programs).    
  • Lead the analysis of audience metrics across all channels (in-game, own & partner channels) to inform and improve the development of products, features and services across all brands.
  • Be an expert on industry trends and the competitor landscape to evolve our thinking and maintain a competitive as well as first-mover advantage

 

Key Skills Required

  • 3+ years product management or similar role where product/project development required continual analysis of customer/user data & behaviour alongside excellent planning skills.
  • Experience of working within mobile games not a prerequisite but an interest and understanding of mobile games and audiences is key, as is a passion for innovative entertainment product and services.
  • Ability to balance business management skills (organisation, planning, data-numeracy) with strong creative skills everyday.
  • Ability to work well within a multidisciplinary team.
  • Excellent presentation and communication skills

How to Apply

If you’ve got what it takes, email your C.V. to: [email protected]

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